CRM was being considered as a solution to the issue of key-person dependency and to enable management to gain a better overall view of sales activities.
Implementation of ERP following the opening of a new plant. The customer had difficulties with the primary vendor initially assigned to the project and SYSCOM was approached to take over half way through.
Implementation of ERP following the opening of new office/plant in the U.S.
To optimize management on global level, customer decided to utilize Microsoft’s cloud solution for more than 150 groups companies.
Introduced Microsoft Dynamics GP and RMS for ERP and POS system in the US and SYSCOM also supported to promote the digital transformation.
Customer needed to improve operation efficiency since user’s workload was expanded due to double input to multiple systems.