By centralizing IT Help Desk, SYSCOM was able to reduce the business risk caused by prolonged network problems and expedite the response for emergency requests such as system failures.
We are planning to perform a network maintenance work on our New Jersey Data Center on the following date: Date and Time: 10/9/2021 5AM – 8AM (EST)
Magic Connect service will be inaccessible from 9/16/2021 4PM – 7PM (JST) / 3AM – 6AM (EST) for maintenance.
Reduced the risk of store operations being shut down and improved the efficiency of maintenance operations by unified equipment and centralized management over SD-WAN, such as redundancy of ISPs and VPN connections at each site.
As a part of the Managed Network Service, SYSCOM implemented VMware SD-WAN by VeloCloud to reduce the cost and improve the reliability of network.
SYSCOM implemented an EDR solution from CrowdStrike and setup a MDR service for detection, analysis and isolation of the cyber threats.