Driving DX in the Era of Talent Shortages: Citizen Development

Driving DX in the Era of Talent Shortages: Citizen Development

~ Utilizing No-code/Low-code Development ~

Japanese companies continue to face the “2025 Cliff,” driven by legacy system dependency, IT talent shortages, and rising operational risks. While large enterprises are advancing DX initiatives, many small and medium-sized companies struggle due to limited personnel and budget, widening the digital gap.

In this context, “Citizen Development” is emerging as a practical approach. By enabling non-IT employees to build applications with no-code/low-code tools, organizations can accelerate on-site improvements, reduce IT workload, cut costs, and strengthen digital capabilities across the company.

This white paper explains the benefits of citizen development, strategies for successful implementation, and tool selection points, based on initiatives from leading companies in Japan and abroad—offering practical guidance to help organizations move beyond the “2025 Cliff.”