Company Profile
Date of Incorporation
Capital Investment
Employees
Stock Holders
66.3%
33.7%
Seishi Sato President & CEO 199 shares
ITOCHU Techno-Solutions America, Inc. 101 shares
Company Profile
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Additional Downloadable Information:
Office Locations
New York
1 Exchange Plaza
55 Broadway,11th Floor
New York, NY 10006
Tel: 212-797-9131
Fax: 212-797-9132
Los Angeles
21250 Hawthorne Blvd.
Suite 340
Torrance, CA 90503
Tel: 310-965-4100
Fax: 310-965-4135
Silicon Valley
2033 Gateway Place
5th Floor
San Jose, CA 95110
Tel: 650-294-2500
Fax: 650-294-2501
Tokyo, Japan
WTC annex, 11th Floor
2-3-8 Hamamatsucho, Minato-ku
Tokyo 105-0013, Japan
Tel: 81-3-4565-5800
Osaka Office
Inogate Osaka, Level 9
3-2-123 Umeda, Kita Ward
Osaka City, Osaka 530-0001, Japan
Vietnam Office
Bitexco Financial Tower, 56th Floor
2 Hai Trieu Street, Sai Gon Ward
Ho Chi Minh City 700000, Vietnam
Project Sites
APAC: Japan, Hong Kong, Taiwan, China, Korea, Singapore, Malaysia, Thailand, Vietnam, Myanmar, India
Americas: US, Canada, Brazil, Ecuador, Chile, Peru, Colombia, Panamá, Costa Rica, Bolivia, Guatemala, Argentina, Nicaragua, Mexico
EMEA: UK, Netherland, Germany, UAE
* We also have worked in many more countries as a partner. We are capable of working with any other countries as needed.
Organization Chart
Executive Officers & Management
| Executive Officers | ||
| President & CEO | Seishi Sato | |
| Executive Vice President | Hiroshi Kubota | |
| Chief Technology Officer | Chikara Isetani | |
| Administration | ||
| Treasurer | Yoko Miyazaki | |
| Operation Officers, Business Solutions Division | ||
| Tokyo Branch Manager, Global ERP Business Lead | Yasuyuki Tsukase | |
| Director - Dept. Head / BSDNY | Umi Yokota | |
| Operation Officers, SI Solutions Division | ||
| General Manager | Yukihiko Ito | |
| Director - Dept. Head / Manuf. & Pharma. Dept. | Frank Cheng | |
| Director - Dept. Head / Financial Firm & Retail Dept. | Masamitsu Miyamoto | |
| Director - Dept. Head / Trading Firm Dept. | Tokusuke Akashi | |
| Director - Dept. Head / Telecom Dept. | Takuya Yoshida | |
Gross Sales Performance & Forecast（2024-2026)
2026 Key Business Strategy
1. Strengthening Our Delivery Capabilities for Consistent Execution
We deliver IT that continues to be used on the ground, by bridging the gap between transformation (modernization) and ongoing operations. We are building a delivery framework with repeatable processes and stable operations that transcend organizational boundaries and geographies.
2. Microsoft Modernization × Security × AI
With Microsoft at the core, we drive modernization forward. Built on a foundation of security and governance spanning both infrastructure and applications, we provide the platform for safe and practical adoption of AI, including Copilot and beyond.
3. Business Process Transformation
By combining ERP, low-code solutions, and AI, we fundamentally rethink how work gets done. Across finance, sales, supply chain management, service, and internal operations, we deliver transformation that truly takes hold on the ground and sustains itself over time.
4. Global Expansion That Embodies “Think Local, Act Global
We respect local requirements while maintaining global consistency. With Tokyo as our hub, we are building the capability to expand across North America, South America, ASEAN, and Europe, delivering global ERP rollouts and beyond.
History
| MAY 1990 | Gorge Kleinknecht Electric, Nichiei International, and Seishi Sato established SYSCOM (USA) INC. in New York City |
| APR 1998 | Opened Los Angeles Office |
| MAY 2001 | Opened San Francisco/Bay Area Office |
| AUG 2001 | NEC’s Networks Corporate Communication Systems Division Invested 1 Million Dollars – Total Capital Investment: 1.2 Million Dollars |
| JUL 2004 | Infocom America, Inc. & Nissho Electronics（USA） Corporation invested 2 Million Dollars – Total Capital Investment: 3.2 Million Dollars |
| JUN 2005 | 67 shares of holdings by Seishi Sato (CEO) and 20 shares of holdings by Norifumi Watarai (EVP) were transferred to Infocom America, Inc. |
| OCT 2008 | Launched Business Solutions (BSD) Launched Microsoft Dynamics Series Introduction Consulting and Help Desk Business. |
| JAN 2011 | Launched New Business- SYSCOM Data Center Cloud Service “CLAVIS” – East Coast Data Center (NJ) opened. |
| MAR 2014 | SYSCOM Data Center Cloud Service “CLAVIS” – West Coast Sun Jose Data Center (CA) opened. |
| FEB 2015 | Incumbent CEO, Seishi Sato purchases all 151 shares of stock from INFOCOM America Inc. |
| MAR 2015 | Incumbent CEO, Seishi Sato purchases all 16 shares of stock from Nissho Electronics (USA) Corporation. |
| JUN 2016 | Opened SYSCOM USA INC. Tokyo office. The new office focuses on ERP implementation, and SI solution sales support for US operation. |
| MAR 2017 | Incumbent CEO, Seishi Sato purchases the first 10 shares of stock from NEC. |
| FEB 2018 | Incumbent CEO, Seishi Sato purchases the remaining 10 shares of stock from NEC. |
| AUG 2018 | 101 shares were transferred to ITOCHU Techno-Solutions America, Inc. from CEO, Seishi Sato. |
| FEB 2021 | Company name was changed to SYSCOM GLOBAL SOLUTIONS INC. |
Our Employees
Employee Spotlight: Altan Ayur
Learning Beyond Limits: How Curiosity Drives Altan Ayur’s Career. “Every challenge is a chance to learn something new.”
Employee Spotlight: Eugene Wilkinson
From Sales Goals to Real Impact: Eugene Wilkinson’s Path to a Fulfilling Career. “I want businesspeople to understand they can be citizen developers too.”
Employee Spotlight: Duy Nguyen
Duy Nguyen’s Journey From Code to Client Impact: “SYSCOM believed in me before I believed in myself.”
Employee Spotlight: Frank Cheng
From Factory Floor to Global Strategy: Frank Cheng’s View. “It’s not just a hypothetical solution. It’s based on experience.”
Employee Spotlight: Vincent Yick
Vincent Yick, Senior Technical Consultant, and the art of slowing down: “At SYSCOM, we come to a better solution together.”
Employee Spotlight: Miho Ruscitto
Collaboration, Communication, and Charisma: Miho Ruscitto’s three keys to client service. “The foundation of our work is built on human relationships.”
Careers
We believe that securing good talent is the first step to provide a quality service to our customers. We are hiring many positions throughout the year.
Our Partners
Our technology partners are leading companies including Microsoft, Cisco, AWS, Hitachi Solutions, Crowdstrike, and more.
News &
Resources
What Are Generative AI Vulnerabilities? Attack Patterns and How to Defend Against Them
Learn about vulnerabilities unique to generative AI apps, common attack patterns like prompt injection, and key countermeasures for safe business operation.
Understanding the risks and managing upgrades across your organization, including overseas locations
Outdated operating systems are one of the most overlooked security risks in enterprise IT, especially across global sites. This article covers the risks that come with legacy OSes and how to approach upgrade planning to address them.
Driving DX in the Era of Talent Shortages: Citizen Development
This white paper explains the benefits of citizen development, strategies for successful implementation, and tool selection points, based on initiatives from leading companies in Japan and abroad—offering practical guidance to help organizations move beyond the “2025 Cliff.”