What Are Generative AI Vulnerabilities? Attack Patterns and How to Defend Against Them
Learn about vulnerabilities unique to generative AI apps, common attack patterns like prompt injection, and key countermeasures for safe business operation.
Understanding the risks and managing upgrades across your organization, including overseas locations
Outdated operating systems are one of the most overlooked security risks in enterprise IT, especially across global sites. This article covers the risks that come with legacy OSes and how to approach upgrade planning to address them.
Driving DX in the Era of Talent Shortages: Citizen Development
This white paper explains the benefits of citizen development, strategies for successful implementation, and tool selection points, based on initiatives from leading companies in Japan and abroad—offering practical guidance to help organizations move beyond the “2025 Cliff.”
FY2026-2028 SYSCOM Growth Agenda: Building sustainable value through consistent delivery
Executive Vice President Hiroshi Kubota outlines SYSCOM’s growth agenda for FY2026–2028. He shares his vision for a connected delivery model that bridges Microsoft modernization with the operational discipline clients depend on day to day, and what that shift means for every team across the company.
A comparison of the major generative AI services: ChatGPT, Gemini, Claude, and Copilot
A comprehensive comparison of the four leading generative AI services: ChatGPT, Gemini, Claude, and Microsoft Copilot. Explore the latest features of each and find the right AI solution for your business.
Partnership with Verkada, a Leading Cloud-Based Physical Security Platform Provider
SYSCOM GLOBAL SOLUTIONS is pleased to announce a partnership with Verkada, a provider of a cloud-based integrated physical security platform.
ISMS (ISO27001) Relocation Audit
Our Tokyo office has successfully passed the relocation audit for ISO 27001, the international standard for Information Security Management Systems (ISMS), in compliance with the latest standards (ISO/IEC 27001:2022 and JISQ 27001:2023).
CEO Message 2026
2026 CEO Message outlines our vision for transformation through AI-driven ERP, secure infrastructure, hybrid cloud optimization, and global collaboration.
NJDC Maintenance Announcement (11/22/25)
We are planning to perform a maintenance work on our New Jersey Data Center on the following date: Date and Time: 11/22/2025 5AM – 8AM (EST)
Employee Spotlight: Altan Ayur
Learning Beyond Limits: How Curiosity Drives Altan Ayur’s Career. “Every challenge is a chance to learn something new.”
What is Generative AI? A simple guide to how it works and the technologies behind it
Generative AI tools like ChatGPT and Gemini are transforming the way we create and interact with digital content—but few people truly understand the technology behind them. In this article, we explain the key components that make generative AI possible.
AI agents are making headlines—here’s how they can be used in business
AI agents are gaining attention like never before. In this blog, we’ll take a closer look at this emerging AI technology—covering what AI agents are, how they work, and how they can be applied in real-world business scenarios.
Announcement: SYSCOM Upgraded to Cisco Premier Provider
SYSCOM GLOBAL SOLUTIONS is pleased to announce that we have been upgraded from Select Provider to Premier Provider in the Cisco Partner Program.
Employee Spotlight: Eugene Wilkinson
From Sales Goals to Real Impact: Eugene Wilkinson’s Path to a Fulfilling Career. “I want businesspeople to understand they can be citizen developers too.”
Dynamics 365 for the Japanese Market
At SYSCOM, we specialize in Dynamics 365 localization services for the Japanese market, aiding global companies in their expansion to Japan. With offices in the US and Tokyo, our 60 Microsoft Certified Dynamics 365 consultants ensure seamless implementation and support in both Japanese and English.
OT Security Blog #4: Four Unseen Threats
The biggest threats to smart manufacturing are not the ones you can see. In the fourth installment of our OT Security Blog Series, we explain four OT security threats you can’t afford to overlook.
Boost Your Daily Productivity with Power Platform × AI
Endless data entry, reporting tasks, overflowing emails, constant chats, and back-to-back meetings—what if you could automate some or all of them? In this article, we explore how Microsoft Power Platform can make that possible.
OT Security Blog #3: Five Alarming Facts
Today, smart manufacturing connects warehouses, production lines, and operational systems to the cloud—and exposes them to new cyber threats. In the third installment of our OT Security Blog Series, we explain five facts every industrial leader must understand to stay ahead.
OT Security Blog #2: AI and OT: Hype or Help?
AI is changing the cybersecurity game, but in OT, it’s not a magic fix. In the second installment of our OT Security Blog Series, we explore where AI is helping in OT—and where it still falls short.
Employee Spotlight: Duy Nguyen
Duy Nguyen’s Journey From Code to Client Impact: “SYSCOM believed in me before I believed in myself.”
OT Security Blog #1: Why Operational Technology Needs A Seat At The Security Table
In the first installment of our OT Security Blog Series, we explore why OT deserves a permanent seat at the security table, the forces driving urgency, and the path from visibility to resilience.
Employee Spotlight: Frank Cheng
From Factory Floor to Global Strategy: Frank Cheng’s View. “It’s not just a hypothetical solution. It’s based on experience.”
New Offices in Osaka and Vietnam
SYSCOM GLOBAL SOLUTIONS opened its Osaka and Vietnam offices on March 1.
Strategic partnership with SHIFT, a leading provider of software quality assurance and IT business solutions
SYSCOM GLOBAL SOLUTIONS is pleased to announce a strategic partnership with SHIFT, a leading provider of software quality assurance and IT business solutions.
Announcement of the SOC 2 Type 2 Certification
SYSCOM GLOBAL SOLUTIONS has acquired the SOC 2 Type 2 certification for information security management in December 2024.
Network Maintenance Announcement (1/25/25)
We are planning to perform a network maintenance work on our New Jersey Data Center on the following date: Date and Time: 1/25/2025 5AM – 7AM (EST)
Executive Message: Our Vision for 2025 and Beyond
2025 Executive message from Seishi Sato, CEO/President of SYSCOM GLOBAL SOLUTIONS, celebrating 35 years by recognizing what’s gotten us here.
Cybersecurity Minute by SOC Team 7
Discover the major cybersecurity trends of 2024, their implications for businesses, and the actionable steps organizations can take to stay prepared in 2025.
ISMS (ISO27001) Certification Renewal
SYSCOM GLOBAL SOLUTIONS INC.’s Tokyo office has successfully renewed its certification for ISO 27001, the international standard for Information Security Management Systems (ISMS), following a seamless recertification audit and transition to the latest standards (ISO/IEC 27001:2022, JISQ 27001:2023).
Choosing an ERP for your business? We break down what to look for, what’s available, and how it’ll help.
In this article, we provide an overview of three major ERP systems—Microsoft Dynamics 365, SAP, and Oracle—to help IT decision-makers make informed choices based on unique business needs and goals.
Cybersecurity Minute by SOC Team 6
We had over 95% of our customers back up and running within one business day after CrowdStrike outage. In the sixth article of our cybersecurity minute series, we explain what happened, what we did about it, how it affected our customers, and the importance of a proactive MDR strategy.
What is Two-Tier ERP?: What it is, why it’s growing in popularity, and who should adopt it
In this article, we’ll explain basics of Two-Tier ERP, why it’s growing in popularity, its pros and cons, and what kinds of companies it’s most suitable for.
Employee Spotlight: Vincent Yick
Vincent Yick, Senior Technical Consultant, and the art of slowing down: “At SYSCOM, we come to a better solution together.”
Network Maintenance Announcement (9/21/24)
We are planning to perform a network maintenance work on our New Jersey Data Center on the following date: Date and Time: 9/21/2024 6AM – 8AM (EDT)
Playlist: How to Use Microsoft 365 Copilot
Explore our curated playlist on YouTube, designed to make learning how to use Copilot within Microsoft 365 tools easier and more efficient.
Employee Spotlight: Miho Ruscitto
Collaboration, Communication, and Charisma: Miho Ruscitto’s three keys to client service. “The foundation of our work is built on human relationships.”
Cybersecurity Minute by SOC Team 5
We have previously discussed the market and risks associated with generative AI. In the fifth article of our Cybersecurity Minute series, we will explain security measures against these risks.
Network Maintenance Announcement (7/20/24)
We are planning to perform a network maintenance work on our New Jersey Data Center on the following date: Date and Time: 7/20/2024 6AM – 8AM (EDT)
Cybersecurity Minute by SOC Team 4
The market for generative AI is rapidly expanding and widely utilized across various industries. The fourth article of our Cybersecurity Minute series discusses the make and risks associated with generative AI.
Employee Spotlight: Hector Melo
How Hector Melo’s desire to keep growing sets the tone for SYSCOM. “You don’t stop learning at SYSCOM. You always learn something new.”
The differences and importance between OT Security and IT Security
In this article, we’ll explain the reason why OT security is so important and lay out steps and key points for successful OT security measures.
Cybersecurity Minute by SOC Team 3
The third article of our Cybersecurity Minute series explains two powerful applications of cybersecurity for modern businesses: the Zero Trust Model and Information Leakage Mitigation.
End of Hosting Service Announcement 12/31/2024
Thank you for using our Hosting service; however, we are announcing end of hosting services on 12/31/2024.
Cybersecurity Minute by SOC Team 2
The second article of our Cybersecurity Minute series explains countermeasures any organization can take to lessen their exposure to cyber threats.
Employee Spotlight: Kevin Iwahashi
How does Kevin Iwahashi solve problems? Clear vision and a focus on people. “Successful companies have a clear vision of where they’re going.”
Executive Message 2024: Vision for Tokyo Office
Yasuyuki Tsukase, Tokyo Office Branch Manager. “Leading SYSCOM’s booming Tokyo office to a roaring new year.”
Strategic partnership with Nozomi Networks, a leading company in OT/IoT security
SYSCOM GLOBAL SOLUTIONS is pleased to announce a strategic partnership with Nozomi Networks, a specialized company in Operational Technology (OT) and Internet of Things (IoT) security.
2023 ISMS Surveillance Audit Renewal
SYSCOM GLOBAL SOLUTIONS underwent a surveillance renewal audit for Information Security Management System (ISMS) in December 2023. As a result of the audit, it was recognized that the company consistently and appropriately implements information security measures, leading to the renewal of its certification.
NY Support Phone Line Restored (12/19/23)
NY support phone line (212-) has been restored as of 12/19/2023.
Employee Spotlight: Maiko Nakamura
Ask for help and don’t be perfect: Maiko Nakamura’s simple advice. “Our product isn’t just solutions, it’s people.”
Unleash the Future of Work with Microsoft 365 Copilot – Available on November 1st
Starting November 1st, you’ll have a trusted partner, Copilot, that enhances your productivity, creativity, and communication.
Cybersecurity Minute by SOC Team 1
The first article of our new Cybersecurity Minute series looks at the current state of cybersecurity, including the causes, impacts, and countermeasures we’re seeing in the course of our day-to-day work.
Employee Spotlight: Tokusuke Akashi
Tokusuke Akashi’s Secrets to Success: People, Trust, and Growth. “Give a person a chance to learn something.”
Network Maintenance Announcement (6/24/23)
We are planning to perform a network maintenance work on our New Jersey Data Center on the following date: Date and Time: 6/24/2023 6AM – 8AM (EDT)
Dynamics Digest: Exploring the Latest in Microsoft Business Technology
Dynamics Digest: Exploring the Latest in Microsoft Business Technology. Introducing Microsoft Dynamics 365 Copilot, a next-generation AI platform for all lines of business.
Employee Spotlight: Le Thi Thao Ly
Keep It Simple, SYSCOM: Le Thi Thao Ly’s Direct and Effective Approach. “We don’t have one-size-fits-all solutions, we have the most suitable solution for the customer.”
Announcement of the SOC 2 Report Certification
SYSCOM GLOBAL SOLUTIONS has acquired the SOC 2 certification for information security management in March 2023. This certification is a testament to the high level of information security provided by our services.
Network Maintenance Announcement (4/8/23 & 4/22/23)
We are planning to perform a network maintenance work on our New Jersey Data Center on the following date: Date and Time: 4/8/2023 6AM – 8AM & 4/22/2023 5AM – 9AM (EDT)
Employee Spotlight: Bernard Bravo
Bernard Bravo’s drive to understand is the engine powering SYSCOM: “When I build these relationships with our customers, they become more than a customer.”
Executive Message: Our Vision for 2023
Executive message from Hiroshi Kubota, EVP of SYSCOM GLOBAL SOLUTIONS. Our vision for 2023: Our legacy is Powering Our Future.
ISMS Surveillance Audit Completed
SYSCOM GLOBAL SOLUTIONS underwent an ISMS (Information Security Management System) surveillance audit in December 2022.As a result of the audit, we were certified to be implementing appropriate information security measures on an ongoing basis.
Network Maintenance Announcement (12/17/22)
We are planning to perform a network maintenance work on our New Jersey Data Center on the following date: Date and Time: 12/17/2022 5AM – 8AM (EST)
Employee Spotlight: Yumi Lugto
The Key Difference Yumi Lugto Makes at SYSCOM: Relationships. “It isn’t just price—customers want to feel comfortable working with us. Building a relationship is most important.”
SYSCOM Call Center Facility Maintenance (11/12)
We are planning to perform maintenance work on the SYSCOM call center facility between 11/12
Employee Spotlight: Masaki Yokoyama
How Curiosity Leads Masaki Yokoyama and SYSCOM Into the Future. “There’s always something more to learn.”
New Cloud-Based ERP for Small- to Medium-Sized Businesses
SYSCOM GLOBAL SOLUTIONS announced today their new Business Central Standard Pack offering for Microsoft Dynamics 365 for Small- to Medium-Sized Businesses (SMBs).
SYSCOM MagicConnect Facility Maintenance (10/19/2022)
We are planning to perform maintenance work on the SYSCOM MagicConnect facility from 10/19/2022 1 AM – 10/19/2022 6 AM (EDT).
Employee Spotlight: Hiromasa Muramatsu
Set a Goal & Make a Plan: Hiromasa Muramatsu’s Fitness Passion Drives His SYSCOM Client Work. “It’s important to have a long-term goal, but also to have an idea of how to get there.”
Employee Spotlight: Kenichi Tate
How Kenichi Tate’s Past Is Guiding SYSCOM’s Client Service Future. “It’s not just about making a powerful tool—it’s about making one that fits the customer’s needs.”
Employee Spotlight: Fon Saranya
Fon Saranya, the beating empathetic heart of SYSCOM. “I have to put myself in the client’s shoes and communicate with them fully to truly understand them.”
Employee Spotlight: Kaito Kobayashi & Tokio Oyama
How Kaito Kobayashi and Tokio Oyama Keep SYSCOM at the Frontier of Security Solutions. “Having the latest firewall in your office isn’t enough anymore. Threats can come in from any angle, so you have to protect from every angle.”
SYSCOM Email Hosting Service Maintenance Announcement (4/22/22)
We are planning to perform maintenance work on the SYSCOM Email Hosting Service from 4/22/2022 11:30 PM – 4/23/2022 2:30 AM (EDT).
Employee Spotlight: Natsu Miyata
How Natsu Miyata Helps SYSCOM Meet Our Clients Where They Already Are. “Sometimes, it’s about helping people out of their comfort zones. People are scared of change.”
SYSCOM Email Hosting Service Maintenance Announcement (4/1/22)
We are planning to perform maintenance work on the SYSCOM email hosting service from 4/1/2022 11:30 PM – 4/2/2022 0:30 AM (EDT).
ISMS Certification Acquisition Announcement
SYSCOM GLOBAL SOLUTIONS has obtained the certification on “ISO / IEC 27001: 2013 / JIS Q 27001: 2014”, the international standard for Information Security Management System (ISMS) in December 2021.
Employee Spotlight: Sui Lau
How Sui Lau’s Tireless Drive Makes SYSCOM GLOBAL SOLUTIONS Better. “Improvement is a continuous process that never ends.”
Executive Message: Our Vision for 2022
Executive message from Seishi Sato, CEO/President of SYSCOM GLOBAL SOLUTIONS, reflecting on the past and sharing visions for 2022.
SYSCOM Tokyo started to sell EDI and WMS packages for Microsoft Dynamics 365 as a Japanese distributor
SYSCOM GLOBAL SOLUTIONS Tokyo has started selling Microsoft Dynamics 365 integrated solutions for the Japanese market by signing a partnership agreement with Tasklet Factory in February 2021 and with To-Increase in January 2021.
Employee Spotlight: Frank Goldblatt
How Frank Goldblatt Helps SYSCOM Solve Client Needs. “The mission is to keep your clients up to date and informed. It’s not the what, it’s the why.”
SYSCOM Email Hosting Service Maintenance Announcement (11/30/21)
We are planning to perform maintenance work on the SYSCOM email hosting service from 11/30/2021 11:00 PM – 12/1/2021 1:00 AM (EST).
Network Maintenance Announcement (12/4/21)
We are planning to perform a network maintenance work on our New Jersey Data Center on the following date: Date and Time: 12/4/2021 5AM – 8AM (EST)
Employee Spotlight: Crina Bunescu
How Crina Bunescu and Our Project Management Office Keeps Us Moving Forward. Find out more.
Employee Spotlight: Mina Tomoyose
Human Connection: The Secret to Digital Transformation for Mina, DX Lead at SYSCOM. Find out more.
Network Maintenance Announcement (11/6/21)
We are planning to perform a network maintenance work on our New Jersey Data Center on the following date: Date and Time: 11/6/2021 5AM – 8AM (EST)
Network Maintenance Announcement (10/09/21)
We are planning to perform a network maintenance work on our New Jersey Data Center on the following date: Date and Time: 10/9/2021 5AM – 8AM (EST)
Magic Connect Service Maintenance
Magic Connect service will be inaccessible from 9/16/2021 4PM – 7PM (JST) / 3AM – 6AM (EST) for maintenance.
Employee Spotlight: Felix Khor
How infosec engineers like Felix in our Security Operations Center set SYSCOM Global Solutions apart. Find out more.
Tokyo Office Relocation
We are pleased to announce the relocation of our Tokyo Office. We moved to accommodate more staff to expand our Microsoft Dynamics 365 ERP & CRM Installation business to better support our customers on their operational efficiency and global expansion.
Network Maintenance Announcement
We are planning to perform a network maintenance work on our New Jersey Data Center on the following date: Date and Time: 05/15/2021 5AM – 8AM (EST)
Original Trade Templates for Microsoft Dynamics 365 Finance & Supply Chain Management
Syscom Global Solutions introduced Original Trade Templates for Microsoft Dynamics 365 Finance & Supply Chain Management.
MSSP Partner with CrowdStrike for Endpoint Security (NGAV & EDR)
SYSCOM became a partner with CrowdStrike, a global cybersecurity leader. This partnership allows us to provide an endpoint protection platform to protect your company from IT security attacks.
Our New User Activity Monitoring (UAM) Solution with ActivTrak
Introducing new User Activity Monitoring (UAM) solution with ActivTrak. This solution helps drive productivity, restrain unproductive work, etc.