Implementation of Microsoft Dynamics 365 Sales for Orange Bakery to centralize customer, deal, and sales activity data across their North America-based sales team.
ERP Implementation/Upgrade
Microsoft Dynamics 365 Implementation Support
Reduce operational inconsistencies and build a data foundation for better management decisions
When business processes and systems differ across locations, data silos, reliance on individual knowledge, and delayed management visibility become common challenges. We help build a global management platform that includes overseas sites.
Are you facing these challenges with Global ERP implementation?
"Business processes and systems vary by location, and data isn't connected."
"It's difficult to deploy headquarters' standard ERP directly to overseas sites."
"We can't manage post-implementation operations and improvements."
Leave the 'plan, execution, and adoption' of your Global ERP to us
As a Microsoft Cloud Solutions Partner, SYSCOM supports the implementation and deployment of Microsoft Dynamics 365 ERP/CRM. We provide end-to-end support from business analysis and design to implementation, data migration, and operational adoption. While accommodating local business practices and regulations, we balance standardization with localization to build a global management platform that includes North American, Asian, and other overseas sites. Beyond simple ERP implementation, we clarify what should be standardized and what should be adapted to each location, then ensure the system is actually used on-site and can be continuously operated and improved. Our bilingual (Japanese-English) ERP consultants bridge the gap between Japan headquarters and overseas sites, addressing business, IT, and operational gaps while supporting Dynamics 365 utilization with post-implementation success in mind. The result: faster data-driven decision-making and global operational governance.
ERP Selection (Product Lineup)
Dynamics 365 Finance & Supply Chain Management
Integrates accounting, procurement, inventory, production, and logistics to enable unified business and data management across overseas sites.
Dynamics 365 Business Central
An ERP for mid-sized and growing companies that simplifies accounting and operations for North American sites while supporting future expansion.
ERP Implementation Efficiency
PIA (Pre-Implementation Assessment)
An assessment to evaluate whether Dynamics 365 is suitable for your business and objectives before implementation. We help clarify current challenges, suitability, and scope to support implementation decisions.
Business Central Standard Pack (For North American Market)
A package focused on minimum essential business scope, enabling fast and cost-effective ERP implementation.
Business Central GP/NAV Upgrade
We support migration to Dynamics 365 from existing Dynamics GP/NAV environments while minimizing business impact.
Finance & SCM Trade Document Optimizer (For Japanese Market)
A template with pre-organized requirements for trade operations—import/export, foreign exchange, and inventory management—to reduce implementation burden.
Finance & SCM JPMF Template (For Japanese Market)
Packages Japan-specific business practices and requirements as functionality for Dynamics 365 implementation by Japanese companies. Reduces requirements definition and development effort, enabling faster, lower-cost implementation.
Finance & SCM AX Upgrade Optimizer (For Japanese Market)
For the upgrade from AX to Dynamics 365, we have developed our original code upgrade optimizer to increase the amount of code that can be upgraded 97% automatically.
Case Studies
Manufacturing
Orange Bakery: Microsoft Dynamics 365 CRM (Sales) Case Study
Manufacturing
Manufacturing Case Study: Microsoft Dynamics Implementation in Japan
SYSCOM supported the project to implement Microsoft Dynamics in Japan for our client, a global medical device manufacturer.
ManufacturingService & Others
Marubeni Natural Gas and LNG America Corp Case Study: Developing an Accounting System with Business Central Standard Pack for Dynamics 365
Microsoft Dynamics 365 Business Central Standard Pack Case Study for Marubeni Natural Gas and LNG America Corp.
How It Works
1
Step 0 | PIA (Pre-Implementation Assessment)
Before implementation, we evaluate whether Dynamics 365 is right for your organization. We review business content, IT environment, and challenges to clarify ERP suitability, implementation scope, and key considerations.
2
Step 1 | Business & Current State Analysis
We organize business flows and challenges to clarify the scope and goals for ERP standardization. We also define roles across headquarters, North American sites, and overseas locations.
3
Step 2 | Design & Requirements Definition
Based on standard processes, we design the ERP considering North American and other regional requirements. We finalize implementation plans while balancing standardization and localization.
4
Step 3 | Implementation & Data Migration
We implement Dynamics 365 and migrate data with a phased rollout. We deploy site by site with a migration plan that minimizes business impact.
5
Step 4 | Adoption, Operations & Expansion
We support operational adoption and connect to future site additions, BI, and DX utilization. Based on insights from PIA and implementation, we support continuous improvement.
Frequently Asked Questions
Q1. Can we implement ERP at our North American site first?
A. Yes, it's possible. We can propose starting with implementation at your North American site alone and expanding to other locations in the future.
Q2. Can you support migration from existing ERP (NAV/AX, etc.)?
A. Yes, we have migration experience. Based on your existing environment, we develop a realistic migration plan that minimizes business impact.
Q3. Can you provide support for post-implementation operations and improvements?
A. Yes, we provide ongoing support for operations and improvements. We can assist with adoption support, business process improvements, and integration with Power BI and Power Platform.