A global M&A case study in healthcare manufacturing | Bilingual PM structure supporting complex IT integration and decision-making
IT Support / Managed Services
One-Stop IT Network Operation Support
Managed Network Service
Our extensive Managed Network Service provides consulting, design, installation, troubleshooting, and day-to-day operations. Our IT network experts watch over your indispensable business operations 24/7 to ensure things like communication, data transfer, and file access are operating smoothly and efficiently.
Services
Consulting (Analyze Requirement & Solution Proposal
Design
Configuration & Installation
Project Management
Troubleshooting
Operation Support (24/7 Monitoring, Firmware Update, License/Warranty Management, Inventory)
Solving Your Business Needs
Multi-cloud migration and operations
Big data
IoT partnerships
Network visibility
Network engineer training
Reducing downtime
Solution Highlights
Provided as service. No need to own or manage the equipment
SYSCOM carries out comprehensive service as one-stop network operation support
The service includes alert detection, failure response, and replacement as needed
Solutions
SDWAN
Managed Firewall & Switch
Managed Wireless LAN
Managed WAN
Managed VPN
Data Center (OCP)
Solution Partners
Our experienced IT consultants provide solutions for any IT infrastructure-related business challenge. Please contact us for more details.
People-Focused IT Support Services for Your Business
We’re a world-class IT support services company with highly skilled technical experts available on-demand to assist your business, on-site or remotely, with everything from help desk duties to the full spectrum of IT operations.
We help clean up your IT tickets, support your team on all tech implementation, and fix your recurring IT issues, right from our offices in NYC, LA, Silicon Valley and Tokyo.
Is Your Business Dealing with a Flood of IT Issues and Requests?
Global IT Call Center
We provide flexible support by a dedicated team of bilingual/multilingual engineers.
IT Staff Residency
We dispatch engineers and dedicated IT consultants to make up for any shortage of IT staff, as well as reduce the complexity of IT work.
IT Help Desk
We provide highly qualified IT professionals who fit into your corporate culture and support your ongoing efforts in the US and Japan.
System Management
Dedicated System Management team will get your company to full functionality.
Our experienced IT consultants provide solutions for any IT-related business challenge. Please contact us for more details.
Case Studies
Manufacturing
Healthcare Manufacturing: An IT Integration Story Behind a Successful Global M&A Led by a Bilingual IT Team
Finance
Finance (Global Bank): PM Outsourcing Case Study
SYSCOM has been assigned to conduct program management oversight for an ongoing data center consolidation project for a period of 1-2 years.
Logistics
Kokusai Soko America : Centralized IT Help Desk Services Case Study
By centralizing IT Help Desk, SYSCOM was able to reduce the business risk caused by prolonged network problems and expedite the response for emergency requests such as system failures.