Flexible Support Hours by a Dedicated IT Team of Multilingual Engineers

We clean up your IT tickets, support your team on all tech implementation, and fix your recurring IT issues — right from our offices in NYC, LA, Silicon Valley and/or Tokyo with a single contact to our Global IT Call Center in New York City.

Authorized main contacts or end users can directly contact our Call Center to create a ticket by a single email or phone call and we will assign the team to handle your requests right away, no matter if it’s a system problem, service request, or just a simple Q&A.

Global IT Call Center Features

Multilingual / Multicultural Support
Flexible Support Hours
Dedicated Team Support with Escalation Capability

Our support team includes multilingual engineers who speak English, Spanish, Japanese, Chinese, Korean, Russian, and more, as well as know the corporate culture in each country.

We can support 24/7, 8/5, 12/5 depending on your needs.

We assign your company a dedicated team so we can build an in-depth knowledge of your IT needs. If required, the assigned team will work with Level-2 engineers specialized in each field, such as server, network, voice, database, or application.

Multilingual / Multicultural Support

Our support team includes multilingual engineers who speak English, Spanish, Japanese, Chinese, Korean, Russian, and more, as well as know the corporate culture in each country.

Flexible Support Hours

We can support 24/7, 8/5, 12/5 depending on your needs.

Dedicated Team Support with Escalation Capability

We assign your company a dedicated team so we can build an in-depth knowledge of your IT needs. If required, the assigned team will work with Level-2 engineers specialized in each field, such as server, network, voice, database, or application.

News &
Resources

Global, Logistics

Original Trade Templates for Microsoft Dynamics 365 Finance & Supply Chain Management

Syscom Global Solutions introduced Original Trade Templates for Microsoft Dynamics 365 Finance & Supply Chain Management.
Internet Security, Antivirus

MSSP Partner with CrowdStrike for Endpoint Security (NGAV & EDR)

SYSCOM became a partner with CrowdStrike, a global cybersecurity leader. This partnership allows us to provide an endpoint protection platform
Remote work

Our New User Activity Monitoring (UAM) Solution with ActivTrak

Introducing new User Activity Monitoring (UAM) solution with ActivTrak. This solution helps drive productivity, restrain unproductive work, etc.