Highly Qualified IT Experts as Extension of Your Team
Whether you need short-term help or a long-term staffing solution, our highly qualified IT professionals will fit seamlessly into your corporate culture and support your ongoing efforts. Our experts provide IT help desk service on their own or by collaborating with your staff.
Sometimes, it makes more sense to outsource IT professionals instead of hiring permanent staff. This can save you the time and effort recruiting for what may be a temporary position.
You can also turn to us when you need an engineer with more experience in a particular system than your existing team members. Instead of budgeting time and resources into training and certifying your employee, we can provide the right engineer significantly faster.
IT Help Desk Service (Remote or Onsite)
Specialized Help Desk as a Team Customized for Your Needs
As your partner, we take charge of the recruitment efforts and handle all transition phases from onboarding new Help Desk members to providing temporary engineering experts until you have your complete Help Desk in place. This enables you to focus on your core competencies while leaving the IT sourcing to our team of highly qualified technical experts.
Temporary Support or Staff Augmentation – We match your needs with the right engineers at right time.
Work as IT Department – We collaborate with your business team to design an IT strategy that helps exceed your business objectives.
Specialists – Fully accredited engineers who tailor new software or hardware solutions to your specific business needs.
On-Demand Services – A complete IT department at your disposal, one hour at a time. Pay for what you need, when you need it, remotely or onsite.
Multilingual Support – Our engineers speak English, Spanish, Japanese, Chinese, Korean, Russian, and more.
Flexible Support Hours – We can support 24/7, 8/5, 12/5, depending on your needs.
Multiple IT Support Services. One Company.
We’re a world-class, people-focused IT support services company with highly skilled technical experts available on-demand to assist your business, on-site or remotely, with everything from help desk duties to the full spectrum of IT operations.
Our highly qualified IT experts provide help desk service while collaborating with your staff. Please contact us for more details.
Client Stories
Kokusai Soko America : Centralized IT Help Desk Services Case Study
By centralizing IT Help Desk, SYSCOM was able to reduce the business risk caused by prolonged network problems and expedite the response for emergency requests such as system failures.