Dispatch of Resident Staff with High IT Skills
If your IT department requires additional personnel, we dispatch engineers and dedicated IT consultants to make up for any shortage of IT staff, as well as reduce the complexity of IT work. We can further assist you by providing call center functions like help desk support.
Over 30 years of experience
With over 30 years of experience, we can support your IS department with everything from help desk duties to general IT operations. Our highly skilled resident engineers are here to support your IT infrastructure and the coordination of IT operations from multiple overseas locations.
Abundant human resources
From level 1 help desks to bilingual / trilingual IT consultants, our high-level personnel at SYSCOM will respond to your needs.
One stop support
In addition to working on-site at your company, we link up our call center function and managed services so we can collectively support your IT infrastructure operations and improve your business environment.
IT Staff Residency Service Features
Resident help desk
We have dedicated engineers who perform Level 1 help desk support operations that include troubleshooting around users and application operation support.
Resident IT infrastructure maintenance and operation
In addition to offering Level 1 help desk support, we have engineers skilled in IT infrastructure operational failures as well as monitoring IT infrastructure, such as servers and networks, system operation, and account management.
IT consulting
We have industry-specific engineers and bilingual consultants to help meet your needs, including proof of concept (PoC) when deploying new solutions, design and consultation, support for security policy development, and dedicated project management for large projects.
Multiple IT Support Services. One Company.
We’re a world-class, people-focused IT support services company with highly skilled technical experts available on-demand to assist your business, on-site or remotely, with everything from help desk duties to the full spectrum of IT operations.
News &
Resources
Cybersecurity Minute by SOC Team
- August 17, 2023
Employee Spotlight: Tokusuke Akashi
- August 4, 2023
Network Maintenance Announcement (6/24/23)
- June 22, 2023