Dispatch of Resident Staff with High IT Skills

If your IT department requires additional personnel, we dispatch engineers and dedicated IT consultants to make up for any shortage of IT staff, as well as reduce the complexity of IT work. We can further assist you by providing call center functions like help desk support.

Over 30 years of experience
Abundant human resources
One stop support

With over 30 years of experience, we can support your IS department with everything from help desk duties to general IT operations. Our highly skilled resident engineers are here to support your IT infrastructure and the coordination of IT operations from multiple overseas locations.

From level 1 help desks to bilingual / trilingual IT consultants, our high-level personnel at SYSCOM will respond to your needs.

In addition to working on-site at your company, we link up our call center function and managed services so we can collectively support your IT infrastructure operations and improve your business environment.

Over 30 years of experience

With over 30 years of experience, we can support your IS department with everything from help desk duties to general IT operations. Our highly skilled resident engineers are here to support your IT infrastructure and the coordination of IT operations from multiple overseas locations.

Abundant human resources

From level 1 help desks to bilingual / trilingual IT consultants, our high-level personnel at SYSCOM will respond to your needs.

One stop support

In addition to working on-site at your company, we link up our call center function and managed services so we can collectively support your IT infrastructure operations and improve your business environment.

IT Staff Residency Service Features

Resident help desk
Resident IT infrastructure maintenance and operation
IT consulting

We have dedicated engineers who perform Level 1 help desk support operations that include troubleshooting around users and application operation support.

In addition to offering Level 1 help desk support, we have engineers skilled in IT infrastructure operational failures as well as monitoring IT infrastructure, such as servers and networks, system operation, and account management.

We have industry-specific engineers and bilingual consultants to help meet your needs, including proof of concept (PoC) when deploying new solutions, design and consultation, support for security policy development, and dedicated project management for large projects.

Resident help desk

We have dedicated engineers who perform Level 1 help desk support operations that include troubleshooting around users and application operation support.

Resident IT infrastructure maintenance and operation

In addition to offering Level 1 help desk support, we have engineers skilled in IT infrastructure operational failures as well as monitoring IT infrastructure, such as servers and networks, system operation, and account management.

IT consulting

We have industry-specific engineers and bilingual consultants to help meet your needs, including proof of concept (PoC) when deploying new solutions, design and consultation, support for security policy development, and dedicated project management for large projects.

News &
Resources

Magic Connect Service Maintenance

Magic Connect service will be inaccessible from 9/16/2021 4PM – 7PM (JST) / 3AM – 6AM (EST) for maintenance.

Tokyo Office Relocation

We are pleased to announce the relocation of our Tokyo Office. We moved to accommodate more staff to expand our

Network Maintenance Announcement

We are planning to perform a network maintenance work on our New Jersey Data Center on the following date: Date