What is Microsoft Dynamics 365?
Microsoft Dynamics 365 is an intelligent cloud-based business application that provides integrated ERP and CRM solutions to run your entire business operation. It works seamlessly with many of the Microsoft products you are already familiar with, and thanks to the cloud it has the flexibility and scalability to handle anything your business can throw at it.
Microsoft Dynamics 365 excels across a wide variety of business situations, such as the overseas expansion of global companies and the operation of multiple branch locations. What’s more, it comes with Microsoft’s latest AI technology, Copilot, which will help you make smart management decisions that accelerate growth and increase overall business productivity.
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For over 30 years, SYSCOM GLOBAL SOLUTIONS has been delivering optimal solutions to address customers’ business challenges as a Microsoft Solutions Partner. Our certified Dynamics consultants, equipped with extensive system construction experience and specialized expertise, provide comprehensive support—from pre-implementation consulting to customization, implementation, and ongoing aftercare.
Microsoft Dynamics 365 Features
An Integrated Platform
Dynamics 365 works seamlessly with Microsoft products across ERP, CRM, Office 365, Power BI, and the Power Platform. This allows companies of all sizes to respond to business growth and the changing global business environment.
Based in the Cloud
Dynamics 365 is the latest SaaS solution built on Microsoft Azure, making it highly convenient and accessible anytime, anywhere.
Leading AI Technology
Dynamics 365 utilizes Microsoft’s latest AI technology “Insight” to help you anticipate what’s ahead and take action to drive your business forward.
Dynamics 365 Copilot
Accelerate Business Efficiency with AI
The benefits of utilizing generative AI and automation tools stem from increased productivity achieved through streamlined daily tasks. With Dynamics 365 Copilot embedded in ERP and CRM applications, you can automate tasks and workflows, generate ideas, and perform advanced data analysis, all using natural language.
Customer insights: Identifying Target Customers and Assisting in Ad Creation
・Automatically generates target segments by specifying simple demographic terms.
・Quickly produces initial drafts of ad creatives and copy.
Business Central: Streamlining E-commerce
・Creates compelling product descriptions based on attributes like color, material, and size, and customizes them to fit specific tone, format, and length.
・Seamlessly publishes to Shopify with just a few clicks.
Supply Chain Management: Notifying Supply Chain Issues Ahead of Time
・Leverages predictive insights to notify about potential issues related to external factors such as weather, finance, and geography in advance.
Dynamics 365 Copilot Proposal & Implementation
SYSCOM supports the proposal and implementation of Copilot solutions for these Dynamics products. Our Microsoft-certified Dynamics 365 consultants will propose the best solutions tailored to your challenges, helping to improve operational efficiency.
For more details about Microsoft Copilot, click here.
Dynamics 365 Finance
Dynamics 365 Supply Chain Management
Dynamics 365 Business Central
Dynamics 365 Sales
Dynamics 365 Customer Insights
Dynamics 365 Customer Service
Copilot for Sales
Copilot for Services
Dynamics 365 Finance and Supply Chain Management
Finance and Supply Chain Management Made Simple
Microsoft Dynamics 365 Finance and Supply Chain Management automates and automizes global financial operations and helps companies consistently deliver products on time, optimize resource planning, and adapt to changing business models.
Dynamics 365 Business Central
Cloud-Based ERP Solution for Small Businesses
that Flexibly Grows with Your Company
Microsoft Dynamics 365 Business Central is the latest cloud-based ERP solution designed for small businesses. It allows you to manage financial accounting, sales, purchasing, inventory, and supply-chain all on a single platform. Business Central’s advanced functionality is packaged in a simple-to-use design, and it can be implemented within a much shorter period of time than other ERP systems.
Dynamics 365 Customer Engagement
Customer Relationship Management Done Right
The Microsoft Dynamics 365 CRM solutions consolidate data from sales, marketing, and service divisions, allowing for more efficient management of customer information and facilitating the development of strong customer relationships. Enhancing customer engagement is a vital factor in increasing a company’s profitability.
Microsoft Dynamics Client Stories
Marubeni Natural Gas and LNG America Corp Case Study: Developing an Accounting System with Business Central Standard Pack for Dynamics 365
Microsoft Dynamics 365 Business Central Standard Pack Case Study for Marubeni Natural Gas and LNG America Corp.
Manufacturing: Dynamics 365 Finance & Supply Chain Management Implementation
Implementation of ERP following the opening of new office/plant in the U.S.